The (GMUG) – Mailing List is Down

Hi All (GMUG)

A problem with our mailing list has been reported to me and I can currently confirm that all e-mail sent to the list has not been received by the mailing list software

DD

Follow the mailing list Outage on Facebook or Twitter As I will be posting Up-to-the-minute information on their

Any important information will be added to this post below.

Final update (1:30 PM.T): Problem Resolved

Problem reported: Mar 14
Total downtime believed to be: Mar 10 to Mar 16 (5 days)
Outcome: All E-Mails were lost. E-Mails were bounced back to the user.

Big Thank’s to the Folks From MacHighway Technical Support.
-Excellent Service as Always

Update #14 at (1:22 PM.T) - I have now sent an e-mail to the list Announcing to members that we are now back online.

Update #13 at (1:18 PM.T) - I have removed the mailing list’s Emergency moderation Feature.

Update #12 at (12:48 PM.T) – Have deleted all the test messages that were sent to the list.

Update #11 at (12:21 PM.T) – I can confirm the Mailing List is now working, No more bounce messages. I will be bringing the mailing list back online shortly.

Update #10 at (12:13 PM.T) - MacHighway Has identified the problem and it is fixed now running tests to confirm

Update #9 at (11:39 AM.T) - is now reading MacHighway’s response to our support ticket. (Right on schedule) And more answers shortly.

Update #8 at (11:39 PM.M) - Remember are FacebookTwitter is where up to the minute information regarding the group can be found if you’re on social networking websites please consider joining our page or following us.

Update #7 at (11:14 PM.M) - Remember we also have a Members Only Area where there is a General Discussion Board, Where members can discuss anything. Members of the group are welcome to use this in the meantime.

Update #6 at (2:10 PM.S) - No response yet, But as it is a weekend in the US still. We may not get a response into Tuesday As support only deals with emergency or high priority problems on weekends. 

And I do not consider this a high priority. !

Update #5 at (12:03 PM.S) - Support ticket confirmation received

Update #4 at (11:59 PM.S) – E-mail to MacHighway technical support sent

Update #3 at (11:42 PM.S) - I now can confirm that it is a problem I am unable to fix and I am contacting MacHighway’s technical support. (GMUG)’s Web Host

Update #2 at (11:33 PM.S) – I have activated the mailing list’s Emergency moderation Feature. To prevent duplicate e-mails from showing up when the list goes back online

Update #1 at (11:30 PM.S) – Test e-mails have failed


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